Skip to content

Privacy

Draft, pending legal review. Accurate to what the software does today, but not yet checked by a lawyer, and some of it describes parts of the service that are not switched on yet. Where that is true, it says so.

The short version

What we collect, and why

If you have an account

Your email address, so you can sign in and we can send the handful of emails the service needs. What you have marked as learned or saved, so it is there next time. Whether you have paid, so you can hear the things you have paid for.

Lawful basis: performing the contract you entered into when you signed up. For the occasional non-essential email, consent, which you can withdraw with one click.

If you join a teacher with an invite code

Typing a teacher’s invite code into your account page shares exactly one thing: that teacher can see the email address you signed up with, so they know you joined. Nothing else — not what you practise, not your progress, not whether you have paid. Only the one teacher whose code you typed can see it, and you choose whether to type it at all. Lawful basis: consent, given by entering the code.

If you are just visiting

Not switched on yet — none of this is being collected today.

Which pages were viewed and which features were used. Each visit is labelled with a random value kept in your browser's per-tab storage. It survives a reload, so one visit reads as one visit, and it is deleted when you close the tab. It is never written to a cookie and never to long-term storage, so coming back tomorrow is a new visit with no connection to today's.

So that we are precise rather than flattering: that label, and the campaign tags below, aresmall pieces of information stored in your browser for the length of the visit. They are not cookies, and they are gone when the tab closes — but “nothing is stored on your device” would be the wrong way to describe it, so we do not say that.

If you arrived from a link with campaign tags on it (the utm_ parts of a web address), those five tags are remembered for the length of the visit so we can tell which places are worth posting in. They are labels we wrote ourselves, not information about you, and they are discarded when you close the tab.

Lawful basis: legitimate interest in knowing whether the product is being used.

What we never collect

Who else sees it

These are our sub-processors. The list will grow as the service launches, and this page will grow with it.

Getting your data out, or deleting it

Both are buttons on your account page, and both are immediate. “Download my data” gives you one file with everything attached to your account. “Delete my account” removes the account and everything with it, at once — it is permanent, we cannot undo it, and a paid purchase does not survive it. Email works too, if you prefer a person.

How long we keep things

Account data for as long as the account exists, and thirty days afterwards in backups. Page-visit counts are kept in aggregate and are not attached to a person, so there is nothing there to delete.

Your rights

If you are in the UK or the EU you have the right to see what we hold, correct it, take it elsewhere, object to us using it, and complain to your data protection authority. We would rather you told us first, but you do not have to.

Terms · Refunds · Credits